Return and Exchange Policy

Return policy

  • Please do not use the product if you are not satisfied and claim return.

  • All items will need to be tagged, unworn and in original packing.

  • Please return the product in the original condition as you received it and in the original box and/or packaging within 7 calendar days from the date you received it.

  • Buyer will need to bear the cost of courier charges for return and will refund the remaining cost of the items via your bank account transfer or easy-paisa.

  • All return requests need to be made upon receipt of the parcel and return item must be received by Little Kiddy within 7 calendar days of being received by the customer.

  • Refund will be done within 3 to 5 working days after returned items are received and inspected by our warehouse staff.

  • Little Kiddy will not accept any return, if the item is found damaged and dirty.

Exchange policy

  • All items need to be unworn, in original packing with tags attached.

  • Please send the item to be exchanged back within 7 calendar days from the date you received it. 

  • Courier charges for the return will be paid by the customer. Rs.150 shipping charges will be charged for sending the exchange item.

  • If customer want to exchange same item for second time then Rs.300 shipping will be charged.

Exchanged item will be couriered as soon as the original item is received.

For Karachi customers, please do not pay courier to send back the items to our warehouse. You can pay Rs.250 to our rider and rider can pick and drop exchanged parcels at your doorstep. This service is not for all areas of Karachi. Please consult Little Kiddy customer service dept for details*.

*SALE ITEMS cannot be returned or exchanged.

Contact Us:

If you have any questions on how to return your item, contact us via WhatsAPP or Call us (10 AM - 7 PM, Monday to Saturday)


Phone: 0320-2836373


Facebook Messenger:


Please follow the timings if you like to talk to our customer services:

Monday to Saturday (10:00 AM to 7 PM)

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